Medical/Dental/Vision; 401k, Defined Benefit Retirement Plan; PTO
Working independently and collaboratively with others, this position plays an integral role in executing CPI’s mission, philosophy, and commitment to providing safe, reliable, and affordable electricity to our members, and exceptional service to our internal and external customers. Provides members with information on services provided by CPI. Actively promotes the efficient use of electricity and all products and services to members.
Implements and conducts programs and services that enhance CPI’s image to its members and the public. Promotes positive member and public relations by actively participating in civic and community organizations, developing support for CPI’s plans, programs, and objectives. Provides and assists in the delivery of exceptional service to CPI’s members.
ESSENTIAL FUNCTIONS OF THE POSITION:
The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits.
Aggressively promotes and markets all CPI products and services. Responds to inquiries regarding energy utilization as well as efficiency techniques and practices to members, through in-person inquiries, phone calls, electronically, and/or site visits. Answers inquiries in a manner that conveys understanding and acceptance of CPI’s plans, programs, and objectives.
Develops and maintains good working relationships with allied organizations, conservation contractors, emergency management organizations, community groups, schools, and various other organizations dealing with energy industry issues. Partners with operations and safety departments to make presentations to consumer groups, professional groups, youth groups, schools, and other organizations.
Assists in writing articles and preparing pamphlets, brochures, and photography for various publications.
Assists with website development and site maintenance as well as all aspects of communications through social media.
Works with outside agency on content development and ad placement.
Responsible for the planning and coordination of the Annual Meeting and the CPI Youth Tour program.
Develops and advises supervisor of methods to enhance CPI and department goals.
Communicate in a professional, respectful, and courteous manner with all employees, customers, and others with whom we may work. Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organization’s strategic goals.
Conducts/Manages special projects requiring research, analysis, organization, documentation, and coordination as assigned.
Develops recommendations and implements strategies, policies and programs, supporting CPI’s vision and goals.
Set, plan, and implement social media and communication campaigns and strategies.
Provide engaging test, image and video content for all social media and professional accounts. Stay up to date with digital technology trends.
Qualified candidates for this position will have relevant education, and experience necessary, to perform the essential functions and meet the minimum performance expectations for this position.
Required Education and Experience
Bachelor’s Degree in Marketing, Business, Business Administration, Public Administration, or related field; or any combination of education, training, and experience that provides the required knowledge, skills, and abilities.
Valid driver’s license. Other driving-related requirements may apply depending on the nature and scope of responsibilities associated with driving on behalf of CPI.
Preferred Education and Experience
Certified Co-op Communicator Certification
Knowledge, Skills & Abilities
Excellent oral and written communication skills necessary to communicate clearly and effectively with internal and external customers, vendors, contractors, and other diverse audiences while providing outstanding customer service.
Strong technical, troubleshooting, problem solving, research, organizational and analytical skills, combined with the ability to prioritize tasks and meet established deadlines. Ability to multitask is also essential while remaining flexible with changing priorities and deadlines.
Maintains a high level of confidentiality and complies with all legal requirements of the job. Well-reasoned decision making with a high attention to detail regarding organization, planning, workflow, and project prioritization to ensure tasks are completed efficiently and accurately.
Highly ethical, self-motivated individual with ability to work independently and/or with limited direction, as well as cooperatively in a team environment, while consistently demonstrating collaborative, respectful and productive work habits.
Receive, understand, evaluate, and appropriately respond to communications from employees, the Board of Directors, and members of the public using available technology, in person and in public settings when necessary.
Maintain professional and respectful communication style to ensure appropriate reactions and responses to both emergency and non-emergency situations. Serve as an example to others of appropriate workplace communications.
Provide intellectually sound and well-reasoned answers, recommendations, and solutions to identified business problems, issues and/or questions. Efficiently and quickly analyze, process, manipulate, and accurately record extensive amounts of data (some of which is technical in nature), and other information that serves as the basis for this position.
Move to, from and within our building and across utility-related property site locations, possibly during inclement weather.
Work for extended periods of time in a stationary position, operating computer equipment, while consistently grasping, moving, and manipulating documents, office supplies, and other business materials.
Use a personal computer or other technology devices frequently and consistently for the purpose of reviewing, analyzing, creating, transmitting, and presenting documents, data, and other business-related information.
Lift, transport and/or move up to approximately 30 lbs. each day in the performance of regular duties. Occasional bending, stooping, kneeling, climbing, and descending a stepladder may be required.
Drive on behalf of CPI and/or report for work in all types of weather.
AVAILABILITY, PHYSICAL DEMANDS, AND OTHER REQUIREMENTS:
Availability and Accessibility
Due to the nature and scope of the essential functions, the importance of personal interactions with coworkers and members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent availability, accessibility, and presence on-site.
Approximately 40 hours/week may be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings. This position may also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the evenings and/or during weekends.
The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. This position primarily works in a temperature-controlled office environment. Our office spaces include traditional office lighting and office furniture, as well as consistent and frequent noise, interruptions, and other similar distractions. This position also works in the field conducting audits and may involve cramped or tight spaces, moving machinery, etc. When in the field, this position is exposed to all types of weather conditions including temperature extremes and moist and rainy environments. Outdoor setting involves all types of property and site conditions, including open spaces, timberlands, urban developments, flat and hilly terrain, building construction sites, and road rights of way.
This job description is not an employment agreement or contract. It is intended as a general guide of the job duties and tasks the person in this position may be asked to perform as part of our CPI team. It is by no means an exhaustive list of all the job duties or responsibilities that may be assigned to this position. Position descriptions may occasionally be updated, as necessary, to reflect evolving business needs, and such changes may not be reflected immediately in written form.
Refusal or unwillingness to perform duties and tasks assigned in a positive, professional, and productive manner, even if seeming to fall outside of this description, may be considered insubordination and a violation of CPI policies and expectations.