CAREER CENTER

ADMISSIONS ORG (BL-ADMS-IUBLA)

The Office of Admissions is the front-facing department to the public for undergraduate recruitment for the Indiana University Bloomington campus. The Office of Admissions is responsible for recruiting the freshman class each year, counseling prospective students and their families about the admissions process, providing accurate information to the public about our recruiting requirements and standards, and marketing Indiana University Bloomington.

• Assists the Marketing Team with social media applications, website management, and print and email communications.
  • Assists with marketing and communications activities such as writing and developing emails, updating and creating new content for the website, developing print pieces, taking photographs, and preparing photographs for inclusion in emails and the website, etc.
  • Monitors Admissions social media and post and/or tweet as needed (including weekends); answers questions from students and parents within hours of their posting/tweeting; assists with any social media applications being used at specific events.
  • Assists with the development and implementation of campaigns by developing and integrating social media components, emails, website elements, video, or other campaign activities and channels as needed.
• Participates in the development and implementation of on- and off-campus recruitment initiatives.
• Participates in the day-to-day operations of the Office of Admissions, i.e., greeting visitors, assisting with visitor questions, checking in visitors, and answering questions from prospective and admitted students in person, over the phone, and through email.
• Assists with any of the following on an as-needed basis: campus tours and presentations, host visits, special on-campus programs, and front desk duties.
• Attends all meetings and training sessions for student interns and other meetings/trainings as requested.

EDUCATION

Required

• Currently enrolled as a student at Indiana University.

WORK EXPERIENCE

Required

• 2 years of experience working in a fast-paced, complex customer service area.

Preferred

• Experience in a higher education setting.

SKILLS

Required

• Proven ability to perform various tasks simultaneously with consistently high accuracy while dealing with the public in a high volume, high stress environment.
• Ability to exert a consistent positive temperament with continuous public interaction.
• Demonstrated analytical ability to resolve both administrative and procedural problems.
• Ability to exert initiative, reliability, flexibility, and positive attitude while handling stressful situations and confidential information and materials.
• Ability to exhibit competence, patience, and tact in a fast-paced environment.

Preferred

• Knowledge of the university's admissions requirements.
• Knowledge of the university's academic programs and academic record keeping systems.
• Working knowledge of IU systems and policies and procedures.
• Excellent communication skills using a variety of mediums, keyboarding skills, and knowledge of Microsoft Word, Excel, Access and Outlook and other tools, office equipment, and resources.

Career Level: Temporary

FLSA: Nonexempt

Job Function: Temporary Hourly

Job Family: Temporary Student

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page .

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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Telephone: 812-856-1234