Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 36 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses - Unum US, Colonial Life, and Starmount Life - are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.
Headquartered in Chattanooga, Tennessee, Unum also has significant US operations in Portland, Maine, - and over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.
General Summary A User Experience Designer will help create a market-leading user experience (UX) by providing information architecture, high-quality designs, graphics, mock-ups, prototypes, and layouts for both new and existing public facing websites and digital tools. This will be accomplished by designing the user interface for websites, online applications and other digital outputs.
This position will actively participate in marketing programs and initiatives and help define a detailed user experience that will result in highly engaging and usable web experiences. The role requires a thorough understanding of customer and their needs. It draws on usability design principles and best practices, along with an understanding of how visual and interaction design work together to create a world-class user experience. The role is central role in the team - working with marketing strategists and business SMEs to define ideas and options, and with the technical teams to ensure that the end deliverable is in line with the overall design.
Principal Duties and Responsibilities
Partners with department leadership, Marketing Strategists, Project Managers, Front End Development, and subject matter experts to support the development of easy to use and delightful websites, landing pages and other online properties.
Develops online experiences that will bring an exceptional and consistent user experience across multiple digital platforms that are consistent and reinforcing of the corporate brand.
Promote Persona and User Experience led designs
Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive and excellent user experiences.
Facilitate leadership's vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
Take a user-centered design approach and rapidly test and iterate your designs.
Collaborate with other team members and stakeholders.
Ask smart questions, take risks and champion new ideas.
Develops pattern and style libraries and keeps them updated and maintained.
Creates screen shot mockups and/or prototypes for usability testing and requirements gathering.
Ensures that the user experience is applied consistently by overseeing the use of brand guidelines, color, font, icons and other artifacts, and ensures compliance with Accessibility Standards
Monitors best practices, trends and new technologies and evaluates them for possible adoption.
May perform other duties as assigned.
Bachelor's degree or equivalent, relevant business experience
2+ years of experience designing user experiences and interaction design for rich interactive web sites and/or applications
Exceptional user interface and experience design skills and an understanding of user-centered design disciplines and principals, as well as an eye for subtle detail
Proven experience designing for multiple devices, such as mobile and tablet
A solid understanding of modern web technologies and interaction patterns and experience in designing complex solutions for complete digital environments including mobile-first and responsive design.
Insurance background beneficial
Experience in participating on project teams and ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
Possess negotiation and influencing skills
Ability to resolve issues and conflicts with team members
Possess effective communication skills, both verbal and written
Ability to use communication tools (e-mail, conference call, PowerPoint, Microsoft Office, etc.)
Solid listening and comprehension skills.
Operates with a sense of urgency to meet tight deadlines.
Be passionate about resolving user pain points through great design.
Self-starter and detail-oriented, passionate about all things UX and other areas of design and innovation.
Research and showcase knowledge in the industry's latest trends and technologies.
Adherence to Accessibility standards and needs.
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Internal Number: 818457
Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 36 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.
Headquartered in Chattanooga, Tennessee, Unum also has significant US operations in Portland, Maine and over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.