Acts as a coordinator of Web projects and general/advanced publishing for the CB Richard Ellis Web platforms using the Web publishing software - Content Management Solution (CMS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports offices using CB Richard Ellis' Web-based systems (i.e., cbre.com and the Navigator). Offers consulting solutions and opportunities on the Web for professionals, which will result in cost savings via Web marketing.
Maintains and migrates all local market content for all platform upgrades. Responsible for communicating all upgrade requirements back to local office management as well as professionals
Reviews and publishes Web pages on cbre.com for the local market including Websites submitted by Web Authors.
Approves pages for Web Authors in the local offices in addition to creating new Web pages and maintaining current content.
Oversees the creation process for the company Intranet as well as insight on increased cost reductions through the use of our various techniques in Web platforms on the local market Intranet.
Adheres to company Style Guides & Training Manuals distributed by corporate and escalates any questions that are not answered by the training manuals and style guides to the Regional Web Manager.
Implements company initiatives and new functionality rolled out by the Web Marketing Group.
Administers WebTrends reporting, which monitors the usage of the Company's Websites and works with the Regional Web Manager to produce reports relevant to internal (brokers) and external (clients) customers.
Provides information to employees in the office regarding Web marketing and resources available on cbre.com and The Navigator. Set up meetings with professionals to encourage utilization of the cbre.com and Navigator Websites.
Attends Content Management Systems software training with the Regional Web Manager and quarterly advanced Web Publishing classes. Read monthly newsletters and emails, participate in monthly conference calls and implement any features discussed in these medias.
Prepares and distributes communications to employees on a regular basis requesting updates to Personal/Property/Team/Case Study Websites. In addition, distributes company communications to employees in the office.
Answers employees' questions regarding elevating their Web presence on the cbre.com Web platform. Visits each office within their local market on a monthly basis to increase broker and employee awareness and convey requests for new functionality. Act as the conduit between the field and the Web Marketing Group
Other duties may be assigned.
No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Associate's degree (AA) or equivalent from two-year college or technical school and 0 to 2 years of experience.
CERTIFICATES and/or LICENSES
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Basis skills with various software programs including InDesign, PageMaker, Photoshop, QuarkXPress, Freehand, Illustrator, Adobe Acrobat, and Microsoft Office Suite. Strong writing skills; ability to work from concept through execution of marketing and communication projects.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Internal Number: 21002683
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.