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Customer Service Specialist
*** PLEASE NOTE THIS IS NOT A REMOTE POSITION*** Growing Promotional Products Supplier looking for an experienced Customer Service Specialist to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.     Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Develop service procedures, policies and standards Keep accurate records and document custo


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