Careers at The ARF

Market Connections seeks a senior market research professional with account growth and management experience. As a Managing Director, you will manage multiple accounts and oversee the implementation of research projects from conception through client presentation. You will also build, lead and develop a high performance team of four to five research professionals. This position will service public sector agency accounts, with a focus on federal agencies, and includes account growth, development and client relationship management responsibilities. The right person for the job will embrace the opportunity to run a business within a business and be rewarded for your efforts. You will be responsible for your own team P&L and be willing to roll up your sleeves to make a measurable impact on the public sector business segment.

The Managing Director will identify customer needs; assist in the study design and proposal development process to address customer objectives. You will be responsible for supervising your team of managers and analysts on various tasks including questionnaire development, qualitative and quantitative analysis of results, development of conclusions and recommendations, development of written and PowerPoint reports for distribution to clients, and leading the presentation of results to clients. You will be expected to be billable approximately 30 - 40% of the time on high-value client activities such as project scope and design and final implications and recommendations.

Responsibilities:

- Act as strategic confidante and consult with clients to identify new research requirements

- Work with proposal team to design, develop, price and present research proposals

- Act as research subject matter expert/sales engineer on an as needed basis for new account acquisition activities conducted by Business Development Director

- Manage and execute all team research initiatives and client projects, both qualitative and quantitative

- Develop and articulate insights and learnings from the research and communicate to clients

- Lead, coach and develop direct reports

- Contribute to initiatives such as continuous improvement of Market Connections processes , lunch and learns, and other administrative functions

- Speak at industry conferences

- Bachelor’s degree required; master’s desired

- 10+ years practical, relevant experience in business to business market research, preferably supplier side

- Demonstrated experience successfully managing and developing direct reports and building a high performing team

- Demonstrated experience managing and growing client accounts

- Advanced competency in research design and analytical analysis (SPSS preferred)

- Ability to communicate effectively with clients, project teams and senior management

- Well-organized and focused with the ability to manage and work diligently on multiple research projects

- Detail-oriented but able to multi-task and adhere to deadlines

- Desire to work in an entrepreneurial, flexible and fast-paced environment

If this opportunity sounds right for you, please send a cover letter and resume, including salary expectations, to jobs@marketconnectionsinc.com. All responses will be held in confidence.

Market Connections, Inc. is a business-to-business, market research supplier. Our client base consists primarily of companies large and small who do business with the government (federal, state, and local). We also work with associations, technology companies, and public sector government agencies. We offer the opportunity for experience in a variety of qualitative and quantitative projects in a friendly and supportive environment. We hire smart, talented people who want careers, not jobs—and who understand the difference.

Competitive salary, health insurance, paid vacation and holidays, business-casual work environment.